Specialist lender · UK

AI underwriting that lifted approvals — and passed the audit.

A UK specialist lender [client name] raised straight-through approvals with the Credit Decisioning engine, while keeping every decision explainable and defensible under the FCA and EU AI Act.

~50%
More decisions auto-approved, straight through.
100%
Of decisions carry reason codes for review.
Audit-ready
Bias testing & model governance built in.
The challenge

Automate more — without a black box the regulator would reject.

Manual underwriting capped throughput, but a black-box model that couldn't explain itself was a non-starter under Consumer Duty and the EU AI Act. The team needed higher automation and defensible, documented decisions.

The approach

Explainability and bias audit as first-class features.

Our AI & Data Engineering team tuned the Credit Decisioning engine to the lender's products and risk policy — rules plus ML scoring, with reason codes, fairness testing, and human-in-the-loop routing for exceptions, all documented for regulator review.

Hybrid decisioning

Rules + ML, per product and policy.

Reason codes

A narrative for every outcome.

Bias auditing

Fairness tested across protected attributes.

Human-in-the-loop

Exceptions routed, not rubber-stamped.

The outcome

Higher approvals the risk team could sign off on.

Straight-through approvals rose materially while the model stayed explainable and defensible — the CRO got decisions they could stand behind in an audit. [Insert real metrics once available.]

Your turn

Automate underwriting your risk team will sign off on.

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